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Furwy Pet Insurance

We are proud to provide pet owners, sitters and dog walkers with premium insurance as part of our key service offering. As a pet owner, you can enjoy peace of mind knowing every time you book with a pet sitter or dog walker on Furwy, in the unlikely event an incident occurs as a result of a qualified booking, you are covered by premium insurance.

As a person providing care, you can enjoy playtime knowing you’ll have support when needed.

Furwy makes no affirmations regarding what types of claims may or may not be covered by your home, health, or pet insurance policy or any other policy. Policies differ in their coverage and you should consult your policy or agent to understand your policy.

See Furwy’s Terms of Service (Section 2.5) for more details.

1. What are Qualified Bookings?

In order for your booking to qualify for premium insurance, there are two simple criteria for automatic enrollment.  That’s right, you do not need to put in a request for insurance, as long as the following are met, you and your pet are immediately covered:

  • Your pet RFID chip number is submitted prior to the booking confirmation
  • Your pet sitter or walker is already verified prior to the booking confirmation

2. What Care Is Eligible?

3. The Details

3.1 Deductible

There is a SG$500 (or equivalent) deductible per claim for injuries to a pet owner’s, sitter’s, or dog walker’s pet. Pet owners are responsible for this deductible for injuries to their own pets, and the pet sitters and dog walkers are responsible for the deductible for injuries to their own pets. There are no separate fees for this premium insurance for any bookings made on Furwy. All deductibles are collected by Furwy.

3.2 Coverage for an Owner’s Pets

This provides medical coverage for the pet owner’s pet(s) in the pet sitter or dog walker’s care, custody, and control.

  •  Up to SG$8,000 (or equivalent) for each pet in the pet sitter or dog walker’s care
  •  SG$500 (or equivalent) deductible, covered by the pet owner

3.3 Coverage for a Sitter or Dog Walker’s Resident Pets

This coverage is valid for veterinary care for the sitter or dog walker’s resident pet(s) as a direct result of contact with the pet owner’s pet.

  •  Up to SG$8,000 (or equivalent) for the pet sitter or dog walker’s pet(s)
  •  SG$500 (or equivalent) deductible, covered by the pet sitter or dog walker

3.4 General Liability

General liability covers bodily injury to a person other than the pet sitter, dog walker, pet owner, or someone directly related to the pet owner, sitter, or dog walker—as well as damage to the pet owner’s personal property that the sitter or dog walker becomes legally obligated to pay.

  •   Up to SG$8,000 ­ (or equivalent) per occurrence
  •   Up to SG$32,000 ­ (or equivalent) general aggregate
  •   SG$800 (or equivalent) deductible, covered by the pet owner per claim

3.5 Professional Liability

Professional liability covers property damage that occurs as a result of a pet sitter or dog walker’s services, or from failing to render those services.

  •   Up to SG$8,000 ­ (or equivalent) per occurrence
  •   Up to SG$32,000 ­ (or equivalent) general aggregate
  •   SG$800 deductible, covered by the pet owner per claim

3.6 Coverage Doesn’t Include:

  • Damage to the pet sitter or dog walker’s personal property
  • Injuries to the pet sitter/dog walker, anyone related to or living with the pet sitter/dog walker, or anyone helping provide pet care during the booking
  • Injuries to the pet owner or anyone related to or living with the pet owner
  • Treatment costs for medical or veterinary bills as a result of dog illness, a pre-­existing condition, or preventable care
  • Bookings made outside of Furwy
  • Damage made or medical care required as a result of meeting and greetings prior to booking confirmation
  • Any damage or injury on non-qualified bookings

Furwy reserves the right of final decisions on any and all premium insurance claims.